These Terms & Conditions govern your use of phl365 and all services provided through the platform. Please read them carefully before creating an account or placing any wagers. By accessing phl365, you agree to be bound by these terms.
These cards summarise important provisions. They do not replace the full Terms below — always read the complete text before playing on phl365.
You must be at least 21 years of age to register and use phl365, in accordance with Philippine law and PAGCOR regulations. Age is verified during KYC. Accounts found to belong to minors will be closed and all funds forfeited.
Each individual may hold only one active phl365 account. Duplicate accounts will be suspended. Bonuses claimed across multiple accounts will be voided, and the associated funds may be forfeited pending investigation.
All phl365 transactions are processed in Philippine Peso (PHP). Deposits via GCash, PayMaya, BPI, BDO, and Metrobank are supported. Withdrawals require completed KYC and are processed to verified payment methods only.
All bonuses at phl365 are subject to wagering requirements stated at the time of the offer. Bonus funds cannot be withdrawn until wagering conditions are met. phl365 reserves the right to void bonuses obtained through abuse.
All digital games on phl365 use certified Random Number Generator (RNG) systems. Live dealer games use real physical equipment in licensed studios. Any attempt to exploit software bugs or collude with others will result in account suspension.
phl365 provides deposit limits, session limits, cooling-off periods, and self-exclusion tools to all account holders. Players experiencing gambling-related harm are encouraged to use these tools and contact our support team immediately.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and phl365 ("phl365," "we," "us," "our"), the operator of the online gaming platform accessible at https://phl365.club and all associated subdomains, mobile interfaces, and applications (collectively, the "Platform").
By accessing, registering on, or using phl365 in any manner, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, including the Privacy Policy, Responsible Gaming Policy, and any game-specific rules or promotional terms that phl365 may publish from time to time. These supplementary documents are incorporated into these Terms by reference.
If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account. Continued use of phl365 after any amendment to these Terms constitutes acceptance of the amended Terms.
Governing Language: These Terms are written in English. In the event of any discrepancy between an English version and any translation, the English text shall prevail.
Access to phl365 is strictly restricted to individuals who are at least 21 years of age, as required by Philippine law under the regulatory framework administered by the Philippine Amusement and Gaming Corporation (PAGCOR). By registering, you warrant that you meet this age requirement. phl365 will verify age through the Know Your Customer (KYC) process before processing any withdrawal. Accounts found to belong to individuals under 21 will be immediately suspended, all balances forfeited, and the matter reported to PAGCOR as required.
phl365 is operated for and directed primarily at players located within the Republic of the Philippines. It is your sole responsibility to determine whether accessing and using phl365 is lawful in your jurisdiction. phl365 does not accept registrations from individuals residing in jurisdictions where online gambling is prohibited by applicable law.
To create a phl365 account, you must provide accurate, complete, and current information, including a valid Philippine mobile number, and you must maintain the accuracy of that information throughout your use of the Platform. You agree to:
Each individual may register and maintain only one account on phl365. The existence of duplicate accounts, whether under the same identity or different identities that phl365 reasonably associates with the same individual, will result in suspension of all associated accounts. Bonuses received across multiple accounts will be voided and relevant balances may be forfeited pending investigation.
You are solely responsible for maintaining the confidentiality of your phl365 username and password. You agree not to share your login credentials with any third party. phl365 will not be liable for any loss or damage arising from your failure to maintain account security. We strongly recommend enabling two-factor authentication (2FA) using your registered Philippine mobile number.
phl365 is required by PAGCOR regulations and applicable anti-money laundering laws to verify the identity of all account holders before processing withdrawals. KYC verification requires submission of a valid Philippine government-issued photo identification and may require additional documentation. Failure to complete KYC within a reasonable period when requested will result in suspension of withdrawal privileges.
An account that has not recorded any login activity for a period of twelve (12) consecutive months will be classified as dormant. phl365 reserves the right to levy a monthly dormancy administration fee on dormant accounts with positive balances, subject to applicable law, and will provide prior notice to the registered mobile number before any fee is applied.
You may request closure of your phl365 account at any time by contacting customer support via live chat. Any pending withdrawal requests at the time of closure will be processed in the normal course. Accounts closed for self-exclusion or responsible gaming reasons are governed by the Responsible Gaming Policy.
All transactions on phl365 are denominated in Philippine Peso (PHP / ₱). Deposits made via GCash, PayMaya, BPI, BDO, and Metrobank are credited to your phl365 wallet in PHP at the time of receipt. phl365 does not charge a currency conversion fee as all transactions are conducted in PHP.
The minimum deposit on phl365 is ₱100. Deposits below this threshold will not be credited and will be returned to the originating payment method. Specific promotional deposits may be subject to different minimum amounts as stated in the relevant offer terms.
Withdrawal requests are processed subject to:
Standard GCash and PayMaya withdrawals are processed within 15 minutes of approval for verified accounts during normal operating conditions. Bank transfer withdrawals (BPI, BDO, Metrobank) may take up to one (1) business day. phl365 reserves the right to conduct additional verification checks on withdrawal requests, which may extend processing times.
Important: Withdrawals will only be processed to payment methods that have been previously used for deposits or that have been formally verified and registered to your account. Third-party withdrawals are strictly prohibited.
Players may voluntarily set daily, weekly, or monthly deposit limits through their account settings as part of phl365's responsible gaming framework. Once a deposit limit is set, it takes effect immediately. Requests to increase a limit will be subject to a 7-day cooling-off period before the increase takes effect. Requests to reduce a limit take effect immediately.
All bonuses and promotional offers available on phl365 are subject to the specific terms published with each offer, including wagering requirements, eligible games, minimum deposit conditions, validity periods, and maximum withdrawal limits on bonus winnings. Where specific promotional terms conflict with these General Terms, the specific promotional terms shall prevail.
Unless otherwise stated, bonus funds must be wagered a specified number of times (the "wagering requirement") before they can be converted to withdrawable cash. Contributions toward wagering requirements vary by game type — slots typically contribute 100%, while table games and live dealer games may contribute at a reduced rate as stated in the specific offer terms.
phl365 reserves the right to void bonus funds and related winnings and to suspend or close accounts where there is reasonable evidence of bonus abuse. This includes, without limitation: placing low-risk bets designed purely to complete wagering requirements; using multiple accounts to claim the same bonus; colluding with other players to exploit promotional offers; or exploiting errors in the platform that generate abnormal results.
phl365's VIP programme consists of Bronze, Silver, Gold, and Diamond tiers. Eligibility and benefits for each tier are determined by phl365 at its sole discretion and are subject to change. phl365 reserves the right to modify, suspend, or discontinue the VIP programme at any time with reasonable notice to affected members.
All digital (non-live) games offered on phl365 use independently certified Random Number Generator systems that ensure statistically fair and unpredictable outcomes. Certified RTP (Return to Player) percentages for each game are published in the game information panel and reflect the long-run statistical payout rate over a large number of game rounds.
Live dealer games use real physical equipment — genuine decks of cards, actual roulette wheels, and certified dice — operated by trained professional dealers in licensed studio environments. Game outcomes are determined by physical events and are not subject to software manipulation. Live game results are final upon conclusion of each round.
In the event of a technical malfunction or disconnection during a game round on phl365, the outcome of that round may be voided and the relevant stake returned to the player's wallet. phl365 will make reasonable efforts to resolve disputed outcomes promptly and fairly. A malfunction voids all pays and plays — this applies to all games on the Platform.
In the event that a game or system error results in an incorrect payout or display, phl365 reserves the right to correct the error and adjust the affected account balance accordingly. phl365 is not liable to pay out amounts that result from obvious errors, software bugs, or technical faults, regardless of whether or not the player acted in good faith.
The following conduct is strictly prohibited on phl365. Violation of any of the following may result in account suspension, forfeiture of balances, and reporting to relevant authorities:
phl365 is committed to promoting responsible gaming and preventing problem gambling among Filipino players. The following tools and policies are in place for all registered accounts:
phl365 strictly enforces the 21+ minimum age requirement through KYC verification. Any account found to belong to a minor will be closed immediately and all associated funds forfeited in accordance with PAGCOR regulations.
If you believe you or someone you know may have a gambling problem, we encourage you to use our responsible gaming tools and to seek professional support. phl365's 24/7 Filipino-speaking support team can assist you with activating self-exclusion or any other protective measures immediately upon request.
Note: Full details of phl365's responsible gaming framework, self-exclusion procedure, and available support resources are set out in our dedicated Responsible Gaming Policy, accessible via the Responsible Gaming page.
phl365 collects, stores, and processes personal data in accordance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173). The collection and use of your personal information is governed by phl365's Privacy Policy, which is incorporated into these Terms by reference and available at /privacy-policy.
By registering on phl365, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account administration, KYC verification, anti-money laundering compliance, and the provision of customer support.
All content on the phl365 Platform — including but not limited to software, design, graphics, text, logos, trademarks, game assets, and user interface elements — is the property of phl365 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. You may not copy, reproduce, distribute, transmit, broadcast, display, modify, or create derivative works from any part of the Platform without the prior written consent of phl365.
To the fullest extent permitted by applicable law, phl365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Platform, including but not limited to:
Nothing in these Terms limits phl365's liability for fraud, wilful misconduct, or death or personal injury caused by phl365's negligence.
The Platform is provided on an "as is" and "as available" basis. phl365 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.
phl365 reserves the right to suspend, restrict, or terminate your account and your access to the Platform at any time and without prior notice if:
Upon termination for breach, phl365 may withhold any remaining balance pending investigation. Where termination is for reasons unrelated to player misconduct, phl365 will return any unencumbered real-money balance to the player's verified payment method within a reasonable timeframe.
If you have a complaint or dispute relating to phl365, you should first contact our customer support team via live chat or at [email protected]. phl365 will acknowledge all written complaints within 48 hours and will provide a substantive response within 14 days. We will make every reasonable effort to resolve disputes fairly and efficiently.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these Terms or the use of phl365 that cannot be resolved through the internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
phl365 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, phl365 will notify registered players via SMS to their registered Philippine mobile number and/or by a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.
Your continued use of phl365 following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to an amendment, you must cease using the Platform and may request account closure through customer support.
If you have any questions about these Terms and Conditions or about your phl365 account, please contact us through one of the following channels:
All formal legal notices to phl365 must be submitted in writing to our official contact email address. Notices sent through other channels may not receive a formal legal response.
Related Policies: These Terms should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form part of your agreement with phl365.
phl365 is built on transparency and trust. Our Terms exist to protect you as much as us. If you have questions, our Filipino-speaking support team is available 24/7. For players 21 years and older only.